A Community Model for Increasing Awareness of Hepatitis C among Community Care, Health, and Social Service Providers in at-risk Ethnocultural Population

In 2009, the Canadian Ethnocultural Council (CEC) received funding from the Public Health Agency of Canada (PHAC) to develop “A Community Model for Increasing Awareness of Hepatitis C Among Community Care, Health, and Social Service Providers in at-risk Ethnocultural Populations”. This Community-based Model arose from the four-part project “Engaging Ethnocultural Communities on Hepatitis C” which began in 2005 and was completed in 2009. This project was a partnership with the Canadian Liver Foundation (CLF) and funded by the PHAC. The project involved 40 focus group discussions with representatives from four ethnocultural communities (Chinese, Egyptian, Filipino, and Vietnamese)* in five   cities (Toronto, Ottawa, Montreal, Calgary, and Vancouver) across Canada. The goal was to determine the best ways to provide knowledge and resources about hepatitis C to high-risk ethnocultural communities. Two  of the main findings that emerged from the focus group consultations were the limited knowledge of hepatitis C among health care and service providers and the lack of culturally appropriate resources. Based on the findings of the four-part project, in 2009-2010 the CEC developed a Community-based Model to build a network of community health care providers, provide them with current information about hepatitis C, and equip them with skills and resources to share this knowledge with their peers and colleagues. The model, created in partnership with the CLF and other community partners, was funded by the PHAC and involved the communities from the 2005-2009 project (Chinese, Egyptian, Filipino, and Vietnamese) but broadened the consultations to six cities (Toronto, Ottawa, Montreal, Winnipeg, Calgary, and Vancouver). The participants were healthcare and social service providers who had the capacity to train or share information with their colleagues using the resources developed in this project.

In brief, the key components of the Community-based Model are:

      ·        Establishing a Project Advisory Committee;

      ·        Holding Consultations to review existing resources, identify training needs, and identify potential trainers and facilitators;

      ·        Developing a Training Guide on hepatitis C that outlines issues surrounding hepatitis C, compiled demographic and background information on hepatitis C, and identified existing services and resources;

      ·        Developing a PowerPoint presentation and Screencast (video with narration) on hepatitis C;

      ·        Translating a hepatitis C brochure into Arabic, Chinese, Tagalog, and Vietnamese;

     ·        Conducting a one-day “Train-the-Trainer” workshop for 24 trainers from each of the four communities in each of the six cities;  

     ·        Conducting Community Training Sessions by each of the 24 trainers in their own city.  The approximately 240 workshop participants, from the community and workplace, can share this information with their peers and colleagues;

     ·        Creating a Database of the 240 project participants to facilitate networking and information sharing in their respective communities;

     ·        Evaluating training workshops to assess training and resource effectiveness. 

The Community-based Model was designed from a cross-cultural perspective. Health care providers can adapt and build on this to create awareness of hepatitis C; address the prevalent myths, transmission (including risk behaviours), and treatment of hepatitis C; and provide effective strategies to prevent hepatitis C in ethnocultural communities.

The positive outcomes in both the train-the-trainer workshop and the community training sessions were significant. Participants from all four communities demonstrated increased awareness and knowledge about hepatitis C and its transmission, and a better understanding of hepatitis C prevention. Participants also indicated increased confidence in their ability to train other health care providers.

The success of the Community-based Model is evident from the significant post-training activities voluntarily undertaken by the trainers. To increase awareness of hepatitis C in their respective communities, the trainers conducted additional workshops, translated some tools to use in presentations, and used ethnic media (newspaper, T.V., and radio) to increase the visibility of hepatitis C.

*Selection of the four ethnocultural communities was based on (i) the percentage of immigrants to Canada from these countries, (ii) the prevalence of hepatitis C infection in their country of origin  (3% or higher), and (iii) the means of hepatitis C transmission (through cultural practices or improperly sterilized needles for administering vaccines and other medications). 

 

For more information contact:

Canadian Ethnocultural Council (E-mail: cec@web.ca or (613) 230-3867 ext. 225)

Canadian Liver Foundation (E-mail: bpokonjak@liver.ca or 1-800-563-5483 ext. 4932)